Person carefully reviewing Cambodia eVisa application form

Common Cambodia eVisa Application Mistakes

Learn how to avoid the most frequent errors that cause delays and rejections in eVisa applications.

Applying for a Cambodia eVisa is a straightforward process, but certain common mistakes can lead to delays, rejections, or complications during your travel. Understanding these errors and knowing how to avoid them will ensure your application is processed smoothly and approved without issues.

This comprehensive guide identifies the most common application mistakes that travelers make when applying for their Cambodia eVisa and provides practical solutions to prevent them. By following these guidelines, you can save time, avoid frustration, and receive your eVisa approval without delays.

1. Passport-Related Errors

Insufficient Passport Validity

One of the most critical mistakes is applying with a passport that doesn't meet the minimum validity requirement. Your passport must be valid for at least six months from the date of entry into Cambodia. Many applicants overlook this requirement and submit applications with passports that expire sooner.

How to avoid this mistake:

  • Check your passport expiration date before starting your application
  • Count six months from your planned entry date to Cambodia
  • Renew your passport if it doesn't meet the validity requirement
  • Double-check that your passport has blank pages for visa stamps

Poor Quality Passport Scan

Submitting a blurry, dark, or incomplete scan of your passport bio page is another frequent error. The passport requirements specify that the scan must be clear and legible, showing all information including your photo, personal details, and passport number.

Best practices for passport scans:

  • Use a high-resolution scanner or smartphone camera
  • Ensure good lighting without shadows or glare
  • Capture the entire bio page within the frame
  • Save the file in JPG or PNG format as required
  • Verify the scan is readable before uploading

2. Photograph Specification Violations

Incorrect Photo Background

The Cambodia eVisa photo requirements mandate a white background. Applications with colored backgrounds, patterns, or visible shadows are commonly rejected.

Photo background requirements:

  • Plain white background only
  • No shadows on the face or background
  • No borders or frames around the photo
  • Even lighting across the entire background

Wearing Glasses or Accessories

Many applicants submit photos while wearing glasses, hats, or other accessories. The photo must show your face clearly without any obstructions.

What to avoid in your photo:

  • Eyeglasses or sunglasses
  • Hats, caps, or head coverings (unless for religious purposes)
  • Heavy makeup that alters your appearance
  • Filters or digital enhancements

Outdated Photographs

Using an old photograph that no longer resembles your current appearance is a significant mistake. The photo must be recent, typically taken within the last six months, and accurately represent how you look now.

3. Personal Information Discrepancies

Typographical Errors in Names

Even minor spelling mistakes in your name can cause serious problems. Your name must match exactly as it appears in your passport, including the order of first, middle, and last names.

Common name-related mistakes:

  • Misspelling of first or last name
  • Incorrect name order (switching first and last names)
  • Missing middle names when they appear in the passport
  • Using nicknames instead of legal names
  • Errors in special characters or accents

Important: The visa can be canceled at the checkpoint if there are any discrepancies between the eVisa and your passport, even minor typos. Always verify all information before submitting your application.

Incorrect Passport Number or Date of Birth

Entering the wrong passport number or date of birth is another critical error. These details are verified at immigration, and any mismatch will result in entry denial.

How to prevent this mistake:

  • Double-check your passport number character by character
  • Verify your date of birth format (day/month/year)
  • Have someone else review your entries for accuracy
  • Cross-reference all information with your physical passport

4. Incorrect Travel Information

Wrong Entry Point Selection

The Cambodia eVisa is only valid at specific entry points. Selecting an entry point where the eVisa is not accepted, or arriving at a different location than specified, will result in entry denial.

Approved entry points include:

  • Phnom Penh International Airport
  • Siem Reap Angkor International Airport
  • Sihanoukville International Airport
  • Cham Yeam (Koh Kong) - land border
  • Poi Pet (Banteay Meanchey) - land border
  • Bavet (Svay Rieng) - land border
  • Tropaeng Kreal Border Post (Stung Treng)

Always verify that your planned port of entry accepts the eVisa before applying.

Incorrect Travel Dates

Providing inaccurate arrival dates or planning to enter Cambodia outside the eVisa validity period causes complications. The eVisa is valid for 90 days from the date of issue, and you must enter within this window.

Date-related considerations:

  • Apply at least 7 days before your travel date
  • Account for the 3 business day processing time
  • Ensure entry within the 90-day validity period
  • Remember the maximum stay is 30 days

5. Payment and Technical Issues

Payment Method Problems

Using an incompatible payment method or having insufficient funds causes payment failures. The eVisa application accepts specific payment methods including major credit and debit cards.

Payment tips:

  • Use Visa, MasterCard, or American Express
  • Ensure your card has international transaction capability
  • Verify sufficient funds for the eVisa fee
  • Check that your card is not expired
  • Contact your bank if the payment is declined

Using Unofficial Websites

Applying through fraudulent or unofficial third-party websites is a serious mistake. These sites may charge excessive fees, provide poor service, or even steal your personal information. Always use the official government eVisa portal or trusted, authorized service providers.

How to identify official services:

  • Verify the website URL is legitimate
  • Look for secure HTTPS connection
  • Check for official government seals or certifications
  • Read reviews and testimonials
  • Be wary of suspiciously low or high fees

6. Incomplete or Incorrect Form Completion

Missing Required Fields

Leaving required fields blank or incomplete will cause your application to be rejected. Every mandatory field must be filled out completely and accurately.

Selecting Wrong Visa Type

The Cambodia eVisa is specifically for tourism purposes. Applicants who need to conduct business activities or work must apply for a different visa type through a Cambodian embassy or consulate. Using a tourist eVisa for non-tourism purposes violates visa conditions.

Providing Invalid Email Address

Your eVisa will be delivered to the email address you provide. Using an incorrect, misspelled, or inactive email address means you won't receive your approved visa.

Email best practices:

  • Use a current, regularly checked email address
  • Double-check the spelling of your email
  • Ensure your inbox has sufficient storage space
  • Check spam/junk folders for the eVisa approval
  • Add the sender's address to your contacts

7. Document Format and File Size Issues

Incorrect File Formats

Uploading documents in unsupported file formats causes automatic rejection. The application system typically accepts only JPG or PNG formats for photographs and passport scans.

File format requirements:

  • Use JPG or PNG format only
  • Avoid PDF, HEIC, or other formats
  • Convert files if necessary before uploading
  • Ensure files are not corrupted

File Size Problems

Files that are too large or too small may not upload successfully or may be rejected for poor quality.

File size guidelines:

  • Keep files within the specified size limits
  • Compress large files without losing quality
  • Ensure photos are high enough resolution to be clear
  • Test uploads before final submission

8. Common Mistakes After Approval

Not Printing the eVisa

Many travelers assume they can present their eVisa on a mobile device. While some entry points may accept this, it's recommended to print two copies of your approved eVisa—one for entry and one for departure. Black and white copies are acceptable.

Arriving at Non-Approved Entry Points

Even with an approved eVisa, arriving at a border crossing or airport that doesn't accept eVisas will result in entry denial. Always confirm your entry point is on the approved list.

Exceeding the Validity Period

The eVisa is valid for 90 days from issuance, not from your intended travel date. Arriving after this 90-day window means your visa is no longer valid, and you'll be denied entry.

Overstaying the 30-Day Limit

The tourist eVisa allows a maximum stay of 30 days. Overstaying incurs fines of approximately $10 per day and can lead to deportation and future entry bans. If you need to stay longer, apply for an extension before your visa expires.

Pre-Submission Checklist to Avoid Mistakes

Before submitting your Cambodia eVisa application, use this comprehensive checklist to verify everything is correct:

Category Check Item Status
Passport Passport valid for at least 6 months from entry date
Passport High-quality scan of passport bio page uploaded
Photograph Recent photo with white background, no glasses
Photograph Photo meets size and quality specifications
Personal Info Name spelled exactly as in passport
Personal Info Passport number entered correctly
Personal Info Date of birth accurate and properly formatted
Travel Details Entry point selected accepts eVisa
Travel Details Travel dates within eVisa validity period
Contact Info Email address spelled correctly and active
Payment Valid payment method with sufficient funds
Documents All files in JPG or PNG format
Review All information reviewed by another person

What to Do If Your Application Is Rejected

If your eVisa application is rejected despite your best efforts, don't panic. You have several options:

  1. Review the rejection notice: Carefully read the reason provided for the rejection to understand what went wrong.
  2. Correct the errors: Address all issues identified in the rejection notice.
  3. Reapply: Submit a new application with corrected information and documents. Note that fees are typically non-refundable.
  4. Check your status: Use the status tracking system to monitor your new application.
  5. Consider urgent processing: If time is limited, look into urgent processing options.
  6. Embassy alternative: If eVisa applications continue to be rejected, consider applying through a Cambodian embassy or obtaining a visa on arrival (where applicable).

For more information on why applications are rejected, see our comprehensive guide on reasons for eVisa rejection.

Expert Tips for a Successful Application

Apply Early

Submit your application at least 7-10 days before your departure date. The standard processing time is 3 business days, but early application allows time for corrections if needed.

Double-Check Everything

Review your application multiple times before submission. Have someone else check it as well—fresh eyes often catch mistakes you might miss.

Keep Copies

Save all confirmation emails, reference numbers, and copies of your submitted documents. Print your approved eVisa and keep backups on multiple devices.

Ready to Apply for Your Cambodia eVisa?

Now that you know how to avoid common mistakes, start your error-free application and receive your approved eVisa via email.

Apply for Cambodia eVisa Now