Learn why applications get rejected and how to avoid common mistakes for a successful approval
Applying for a Cambodia eVisa is a straightforward process, but unfortunately, some applications are rejected due to various reasons. Understanding these common causes of rejection can help you prepare a successful application and avoid unnecessary delays or disappointments.
While the Cambodia eVisa approval rate is generally high, rejection can occur when applications don't meet the required standards or contain errors. The good news is that most rejection reasons are preventable with careful attention to detail and proper preparation.
In this comprehensive guide, we'll explore the top reasons for eVisa rejection and provide practical tips on how to avoid them, ensuring your application has the best chance of approval.
Understanding why applications are rejected helps you avoid these pitfalls
One of the most frequent reasons for rejection is submitting an incomplete application form. Every field in the Cambodia eVisa application must be filled out completely and accurately.
How to avoid: Review all sections carefully before submission. Ensure no mandatory fields are left blank, even if they seem optional.
Photographs that don't meet the photo specifications are a leading cause of rejection. This includes wrong size, poor lighting, incorrect background, or low resolution.
How to avoid: Follow photo requirements precisely: recent color photo, white background, 4x6 cm size, clear facial features, no glasses or headwear.
Discrepancies or errors in personal information, passport details, or travel dates can lead to immediate rejection. Even minor typos can cause problems.
How to avoid: Double-check all information against your passport. Ensure names, dates, passport number, and nationality match exactly with your official documents.
A passport that doesn't meet validity requirements will result in rejection. Your passport must be valid for at least 6 months from your intended entry date.
How to avoid: Check your passport expiration date before applying. Renew your passport if it expires within 6 months of your travel date.
Citizens from certain countries are not eligible for the Cambodia eVisa. These travelers must obtain a visa through other means, such as at an embassy.
How to avoid: Check the list of eligible countries before applying to confirm your nationality qualifies for the eVisa program.
Failure to provide all required documentation, including passport scans and photos, will lead to rejection or delays.
How to avoid: Prepare all documents in advance. Ensure files are in the correct format (JPEG or PNG), properly sized, and clearly readable.
| Rejection Reason | Common Issues | Prevention Tips |
|---|---|---|
| Photo Issues | Wrong background color, photo too old, wearing glasses, shadows on face | Use white background, take recent photo, remove eyewear, ensure good lighting |
| Passport Problems | Insufficient validity, damaged passport, unclear scan, missing pages | Verify 6-month validity, provide clear, high-quality scans of bio-data page |
| Form Errors | Typos, mismatched names, wrong dates, incomplete addresses | Verify all entries match passport exactly, proofread before submitting |
| Payment Issues | Failed payment, incorrect amount, using unsupported payment method | Use accepted payment methods, verify card has sufficient funds |
| Eligibility Issues | Nationality not accepted, purpose doesn't match visa type | Confirm eligibility before applying, choose correct visa type for your purpose |
Follow these best practices to maximize your approval chances
If your Cambodia eVisa application is rejected, don't panic. You will typically receive a notification explaining the reason for the denial. Here are the steps you should take:
Important note: The application fee is typically non-refundable even if your application is rejected. This is why it's crucial to ensure all information and documents are correct before submitting your initial application.
Use this checklist to verify your application before submission
The most common reasons for rejection include incomplete application forms, poor quality photographs that don't meet specifications, and incorrect or inconsistent information that doesn't match the passport. Ensuring all fields are completed accurately and all documents meet the required standards significantly improves approval chances.
Yes, you can reapply for a Cambodia eVisa after your application has been rejected. However, you will need to submit a new application and pay the application fee again, as fees are typically non-refundable. Make sure to correct the issues that led to the initial rejection before reapplying.
Unfortunately, eVisa application fees are non-refundable, even if your application is rejected. This policy applies to both the government fee and any service charges. This is why it's crucial to carefully review all requirements and ensure your application is complete and accurate before submission.
You will typically be notified about your application status within the standard processing time of 3 business days. If your application is rejected, you'll receive an email notification explaining the reason for denial. You can also check your application status online using your reference number.
Once submitted, you cannot modify your application. If you notice an error after submission, contact support immediately. Depending on the nature of the error and whether your application has been processed, they may be able to help. However, you may need to wait for a decision and then reapply with correct information if rejected.
Yes, even minor spelling mistakes or typos can lead to rejection, especially if they affect critical information like your name, passport number, or date of birth. All information must match your passport exactly. This includes the correct spelling of names, proper formatting of dates, and accurate passport numbers.
Your passport must have at least 6 months of validity from your intended entry date into Cambodia. If your passport meets this requirement, your application should be acceptable. However, the eVisa is valid for 90 days from issuance, so ensure your passport remains valid throughout your entire stay and the visa validity period.
Learn more about the Cambodia eVisa application process
Learn the complete step-by-step process for applying for your Cambodia eVisa online.
View GuideDiscover the most common errors applicants make and how to avoid them.
Learn MoreTrack your eVisa application status online and see if it's approved or requires action.
Check NowAvoid rejection by following our guidelines. Apply now with confidence and receive your approved eVisa in 3 business days.
Apply for Cambodia eVisa
